Privacy & Legal Policies

1. Information We Collect

At AceTiyo LTD, we collect information that you provide directly to us, including:

• Personal information (name, email address, phone number)
• Academic records and transcripts
• Payment and billing information
• Communication preferences
• Student progress and assessment data

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our educational services
• Process enrollment and academic applications
• Communicate about your academic progress
• Handle billing and payment processing
• Comply with legal and regulatory requirements
• Improve our services and user experience

3. Information Sharing and Disclosure

We may share your information with:

• Partner schools and educational institutions
• NCAA and other certification bodies (when applicable)
• Payment processors and billing services
• Legal authorities when required by law
• Service providers who assist in our operations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Student Privacy Rights

As an educational service provider, we comply with FERPA and other student privacy regulations. Students and parents have the right to:

• Access and review educational records
• Request corrections to inaccurate information
• Control disclosure of educational information
• File complaints regarding privacy violations

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Academic records are typically retained for 7 years after graduation.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Opt-out of marketing communications
• Request deletion of your data (subject to legal requirements)

1. Service Description

AceTiyo LTD provides comprehensive academic management services for online American education. Our services include enrollment management, academic coordination, student support, and college preparation assistance.

2. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

3. Service Commitment

We commit to:

• Complete academic management from enrollment to graduation
• 24/7 support for all academic matters
• Coordination with partner schools and institutions
• Progress monitoring and reporting
• College preparation and guidance

4. Student Responsibilities

Students are responsible for:

• Active participation in their educational program
• Timely completion of assignments and assessments
• Honest academic work and adherence to integrity policies
• Communication with our support team when needed
• Providing accurate information for enrollment and records

5. Payment Terms

Payment terms include:

• Monthly or annual payment options available
• Payment due by the 5th of each month for monthly plans
• Late payment fees may apply after 10 days
• Refund policy as outlined in our refund terms
• Price changes with 30 days advance notice

6. Success Guarantee

Our 98% success guarantee is subject to student compliance with academic requirements and active participation in their program. We guarantee graduation for students who meet attendance and performance standards.

7. Termination

Either party may terminate services with written notice:

• Students: 30 days written notice required
• AceTiyo: May terminate for non-payment or policy violations
• Refunds processed according to our refund policy
• Academic records transferred upon request

8. Intellectual Property

All course materials, systems, and proprietary methods remain the property of AceTiyo LTD and our partner institutions. Students receive a license to use materials for educational purposes only.

9. Limitation of Liability

AceTiyo LTD's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

10. Governing Law

These terms are governed by the laws of Kenya. Any disputes will be resolved through binding arbitration in Nairobi, Kenya.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

2. Types of Cookies We Use

3. Third-Party Cookies

We may use third-party services that set cookies on our behalf:

• Google Analytics for website analytics
• Facebook Pixel for advertising
• YouTube for embedded videos
• WhatsApp Business for customer support
• Payment processors for secure transactions

4. Managing Cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to manage cookies through their settings
• Cookie banner: Use our cookie preference center when you first visit
• Opt-out links: Use provided opt-out mechanisms for specific services
• Privacy tools: Use browser extensions and privacy tools

5. Cookie Duration

Cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a specified period (up to 2 years)
• Security Cookies: Expire when you log out or after inactivity

6. Your Rights

Under data protection laws, you have rights regarding cookies:

• Right to be informed about cookies we use
• Right to consent or withdraw consent
• Right to access information about cookies
• Right to object to certain cookie types

7. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.